Droomtent B.V. has been committed to offering the finest products, using only the best materials and applying strict quality control standards. Droomtent B.V. products are warranted to be free of defects in material and workmanship for 6 months from date of purchase. Our warranty is an expression of our confidence in the material and workmanship of our company's products. This, however, is not a guarantee against normal usage. Nor does it apply to products that have been damaged by misuse, neglect, usage other than usage on a bed, not applying the “User Guide for setting up a Dreamtent”, accident, modification or unauthorized repair and washing differently than stated on the washing instruction.
If, upon inspection, we determine that the product is defective, we reserve the right to replace the product or issue you a credit, depending on the nature of the defect.
If you believe your product is defective, please send us an e-mail with a detailed description and photos. We will inform you about further steps to be taken within 14 days after receipt of your e-mail.
Team Droomtent B.V.